ARH Baulkham Hills is open after hours 7 days a week and 24 hours over the weekend.
Please speak to one of our nurses if you wish to arrange a time to visit your pet.
Throughout your pet’s treatment we will keep you updated on their progress. We understand that you may miss your pet and be worried about them and encourage you to aslo call for updates.
New safety measures in place in response to COVID-19.
Our aim is to continue to be able to provide the highest levels of care to our patients. In order to do that we are taking steps to protect you and our team. Please click here for more information.
Your pet may be required to stay at ARH for further diagnosis and treatment. You will be provided with a Consent for Treatment form which will include an estimate of costs.
Throughout your pet’s treatment we will keep you updated on their progress. We understand that you may miss your pet and be worried about them and encourage you to also call for updates.
ARH Baulkham Hills is open after hours 7 days a week and 24 hours a day over the weekend please speak to our friendly nursing team to arrange a time to visit your pet.
Your veterinarian will discuss any costs with you before these take place unless it is an emergency situation. Please keep in mind that this is an estimate and costs can potentially rise due to unexpected patient complications and prolonged hospital stays.
ARH requires 50% of the treatment estimate to be paid at the start of treatment with the account to be finalised at the time of your pet’s discharge. We may ask for a progress payment during your pet’s stay in hospital. Please see reception after each appointment to finalise your account. ARH accepts cash, eftpos and credit cards.
If you feel you will need assistance to pay your account please let reception know as soon as possible. VetPay is a company which offers affordable finance options
VetPay applications need to be made before treatment begins so please speak to reception for more information and to start the application process.
Our friendly receptionists are happy to complete insurance claims for your pet’s treatment with us. Most insurance companies now accept claims online so all we will need is your insurance company name and your pet’s policy number and we can process your claim. When you finalise your bill, please ask reception to process the claim.