At ARH Homebush we believe that our diagnostic imaging, nursing, reception, intensive care and boarding services are the backbone of our hospital.
We go to great lengths to ensure we have the best team and equipment in these areas so that we can offer complete and cutting-edge assessment and treatment to all our patients.
Our ARH nurses are qualified, highly skilled, and compassionate people who will go above and beyond in caring for your pet.
We have dedicated nurses in surgery, oncology, internal medicine, intensive care and emergency and critical care, led by our nursing managers Rebecca Charteris, Kylie Snerling-Kavanagh and Kasey Finlay who have a a special ability to create warm, diligent and successful team environments in which team members thrive and animals receive the best level of care.
ARH encompasses a specialist referral service and emergency hospital in one business which allows our nurses to provide seamless continuity of care to your pet. Whatever time of the day your pet is being treated, our nurses will strive to provide a comfortable and anxiety-free stay for your much-loved animal.
Our Customer Care team are the welcoming face of our organisation and will support you during your time at our hospital. Our customer care team are highly trained and compassionate people and can assist with making and changing appointments, organising visits with your pet, providing information on hospital stays and connecting you with our specialists. They are also the resident experts in payment options, such as VetPay, and can process your insurance claims if desired.
At ARH Homebush we have a dedicated intensive care unit (ICU) which is open 24 hours a day all year round.
Our ICU team is highly trained to monitor and treat the most critically ill patients. They have access to state of the art equipment including invasive and non-invasive blood pressure monitoring, mechanical ventilator support and oxygen therapy, as well as the most up to date in-house blood testing machines for haematology, biochemistry, coagulation and blood-gas analysis.
Our team provides constant, close monitoring of all animals requiring ICU support and specialises in providing pain management, intravenous fluid resuscitation, blood transfusions, oxygen support and nutrition to patients. Their dedicated care can often be the key factor in a pet’s survival.
Our ICU is managed by emergency and critical care specialist, Dr Merrin Hicks, who has more than 10 years experience in the field.